Client Success Representative

Company: Pest Pros of Michigan, LLC
Location: Kalamazoo
Posted on: April 7, 2025

Job Description:

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.



If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities:

--- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
--- Identify common customer issues and bring them to the attention of the team
--- Interact with the sales lead to maintain and improve service and product knowledge
--- Keep track of customer accounts and make updates with new account information as necessary
--- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries


Qualifications:

--- High school graduate, G.E.D. recipient, or equivalent
--- Strong knowledge of customer interface and interaction
--- Display strong communication skills, active listening skills, and personal skills
--- Available between 8am and 6pm Monday thru Friday, Some Weekends

About Company:
Our Vision at Pest Pros of Michigan, LLC is to be the BEST.

To be the Best in all we do.The Best place to work.The Best in customer service.The Best stewards in our community.We love personal and professional development and are looking for candidates who are career-oriented and looking for long-term growth.

We offer several benefits: Health Insurance, Dental, Vision, Retirement Match, Paid Training, Uniforms Provided, and Take-Home vehicles for qualified individuals.

Keywords: Pest Pros of Michigan, LLC, Kalamazoo , Client Success Representative, Other , Kalamazoo, Michigan