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Senior Onboarding Manager

Company: VirtualVocations
Location: Grand Rapids
Posted on: October 24, 2024

Job Description:

A company is looking for a Senior Onboarding Manager to lead training and enablement efforts for software solutions.



Key Responsibilities

Drive successful implementations of customer cohorts and optimize software adoption
Build strong customer relationships and advocate for their needs within the organization
Manage project planning and execution for customer onboarding processes


Required Qualifications

5+ years of experience implementing or consulting on SaaS solutions
Experience with 1:many onboarding methodologies and customer success roles
Strong project management skills with the ability to balance multiple initiatives
Understanding of customer success metrics and the financial services ecosystem
Demonstrated ability to coach and mentor team members

Keywords: VirtualVocations, Kalamazoo , Senior Onboarding Manager, Executive , Grand Rapids, Michigan

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